Cancellation and Refund Policy
We value our customers and strive to provide the best service at all times. Please read this policy carefully to understand how to cancel an order or request a refund.
1. Order Cancellation
You may cancel your order within 24 hours of making payment. To cancel, please contact us as soon as possible via email or our support page. After 24 hours, we cannot accept cancellation requests.
2. Refunds
Refunds will be issued if:
- You cancel your order within the allowed period (24 hours).
- The product or service you ordered was not delivered as described.
Your funds will be returned to the same payment method you used within 7-14 business days after your request is approved.
3. Non-Refundable Products/Services
- Digital products (e.g., downloadable files) are non-refundable after download.
- Products made specifically to your order.
- Services that have already been provided or started.
4. How to Contact Us
For questions, order cancellations, or refund requests, please contact us via:
- Email: support@cjmusicacademy.com
- Support page: Support Page
5. Policy Changes
We reserve the right to change this policy at any time. Please visit this page regularly for updates.